Client intake & online booking
New inquiries get an immediate, thoughtful response with a link to book a consultation. Intake and consent forms go out automatically before the first session.
Built for therapists & counseling practices
GoHighLevel for Therapists & Counselors
BizOps configures GoHighLevel for mental-health private practices so new client inquiries get a fast, warm response, intake paperwork happens before the first session, and appointment reminders run themselves — all with the privacy expectations your work demands.
Sound familiar?
- New client inquiries sitting in voicemail or email for days
- Intake forms exchanged over email and chased before first sessions
- No-shows and late cancellations leaving gaps in the week
- No system for staying in touch with waitlisted or former clients
- A website and Google profile that don't reflect the quality of the practice
How BizOps fixes it
What we set up in GoHighLevel for therapists & counseling practices.
Appointment reminders & no-show reduction
Automated, discreet reminders before each session with easy confirm/reschedule — written in the tone of your practice, never salesy.
HIPAA-aware options
For qualifying practices, GoHighLevel offers a HIPAA add-on with a signed BAA. We configure it with privacy-safe templates and restricted fields — and we'll tell you plainly what it does and doesn't cover, because no setup is automatically HIPAA compliant.
Reviews the ethical way
Therapist ethics codes mean you never solicit reviews from clients — and we don't automate review requests to them. Instead we set up a passive review link and a written review policy for your website, so your online presence grows without crossing professional boundaries.
Website check-up & local search visibility
We review your website and Google Business Profile, fix the basics that help local clients find you, and make sure your practice shows up well in local search.
- Fewer no-shows with automated reminders
- More 5-star reviews on autopilot
- Every lead followed up in minutes, 24/7
Therapists & Counseling Practices FAQ
Is GoHighLevel HIPAA compliant for therapy practices?
GoHighLevel offers a HIPAA add-on with a signed BAA for qualifying practices. We configure it with privacy-safe templates and restricted fields, but no software setup is automatically HIPAA compliant — compliance also depends on how your practice uses it. We'll walk through the details on a discovery call.
Will you send review requests to my clients?
No. Consistent with therapist ethics codes, we never solicit reviews from clients — directly or automatically. We set up a passive review link and a written review policy instead.
Does this work with my EHR or practice management tool?
Yes. We integrate with common therapy practice platforms (SimplePractice, Jane, TherapyNotes, etc.) via Zapier, native integrations, or webhooks — or GoHighLevel can handle inquiries and intake alongside them.
Local help, or fully remote
Based at 101 Cooper Street, Suite 200, Santa Cruz, CA 95060, we work with therapists & counseling practices across Santa Cruz County and the Bay Area — Santa Cruz, Scotts Valley, Capitola, Aptos, San Jose, Santa Clara, Sunnyvale, Cupertino, Milpitas, Campbell, Los Gatos — and remotely with businesses nationwide.
Tell us about your therapy or counseling practice
Send a quick message and we'll get back to you within one business day. Prefer to talk? Call (669) 271-7648.
Ready to put your follow-up on autopilot?
Book a free 30-minute strategy call. We'll map your customer journey and show you exactly which automations would save you the most time.