Missed-call text-back
Every missed call gets an instant SMS within 60 seconds: 'Hi, this is [Shop] — we just missed you. Need a quote or appointment?' Recovers calls you'd otherwise lose to the next shop on Google.
Built for independent auto shops
Go High Level for Auto Repair Shops & Service Centers
BizOps sets up Go High Level for independent auto shops so cars come back on schedule, missed calls become text conversations, and approved inspection items don't fall through the cracks.
Sound familiar?
- Missed calls during peak hours = missed RO revenue
- Customers ghost after a digital inspection — no follow-up
- No reminder system for state inspections, oil changes, or recommended services
- Reviews trickle in only when something goes wrong
- Manual texting eats up the service advisor's day
How BizOps fixes it
What we set up in GoHighLevel for auto shops.
DVI / declined-work follow-up
When a digital inspection has yellow or red items the customer declined, GHL drips them helpful reminders over the next 30–90 days so they come back to you, not the chain down the road.
Service interval reminders
Automated SMS/email at the right mileage or month for oil changes, brake checks, state safety inspections, and seasonal services.
Review automation
Customer gets an SMS review request within 2 hours of pickup — when they're still feeling good about the experience.
- Fewer no-shows with automated reminders
- More 5-star reviews on autopilot
- Every lead followed up in minutes, 24/7
Auto Shops FAQ
Does this integrate with shop management systems like Tekmetric, Shopware, or Mitchell?
Yes — GHL connects via Zapier, webhooks, or direct API to the major SMS-friendly shop management systems. We handle the integration as part of setup.
Can we keep our existing phone number?
Yes. We can port your number into GHL or set up call/text forwarding so customers reach the same number they always have.
Is this just for single-location shops or multi-location too?
Both. We can set up a single bay or a multi-location group — each location gets its own pipeline, calendar, and reporting view.
Local help, or fully remote
Based at 101 Cooper Street, Suite 200, Santa Cruz, CA 95060, we work with auto shops across Santa Cruz County and the Bay Area — Santa Cruz, Scotts Valley, Capitola, Aptos, San Jose, Santa Clara, Sunnyvale, Cupertino, Milpitas, Campbell, Los Gatos — and remotely with businesses nationwide.
Tell us about your auto shops business
Send a quick message and we'll get back to you within one business day. Prefer to talk? Call (669) 271-7648.
Ready to put your follow-up on autopilot?
Book a free 30-minute strategy call. We'll map your customer journey and show you exactly which automations would save you the most time.